Bought two, a whale and an octopus. One came in its own box, the other was without a box but bubble wrapped. I chose that option to see what the difference would be in terms of possible damage to products during shipping. No damage, everything was very bubble wrapped and taped off well to preserve the toys. Both toys work perfectly well, and just as described by seller. After the batteries are installed, you place it in water and the sensor activated the toy and pumps water out like a fountain. Yes it glows too, but not as bright as the pictures show - much more subtle. Toddler loves it :) Took almost 3 weeks to get here. Didn't mind it at all. I think it's decent considering it is coming from China standard shipping. I did not need to communicate with the seller at all. everything went smoothly.